Shipping policy
At Makkah Crockery Center, we are committed to delivering your orders safely and on time. Please review our shipping terms below:
1. Delivery Areas
- We offer shipping to most locations within Pakistan.
- If your location is not serviceable, we will notify you at the time of order confirmation.
2. Shipping Charges
- Shipping charges are calculated based on your location and the weight of your order.
- The exact charges will be shared with you during the order confirmation process via WhatsApp: 0331 5676025.
3. Delivery Time
- Standard delivery time is 3-7 business days, depending on your location.
- Delays may occur during holidays, peak seasons, or due to unforeseen circumstances.
4. Order Processing
- Orders are processed within 1-2 business days after confirmation.
- You will receive a notification on WhatsApp once your order is shipped.
5. Tracking Your Order
- If applicable, we will provide tracking details via WhatsApp for you to monitor your shipment.
6. Damaged or Incorrect Orders
- If your order arrives damaged or incorrect, please notify us within 24 hours of delivery by contacting 0331 5676025.
- We will arrange for a replacement or refund as per our Refund Policy.
7. Customer Responsibilities
- Ensure that your delivery address and contact information are accurate at the time of placing the order.
- Be available to receive the package or authorize someone to do so on your behalf.
8. Changes to Shipping Policy
- We reserve the right to modify this policy at any time. Updates will be communicated via our official WhatsApp contact.
Contact Us
For further questions or assistance, feel free to reach out on WhatsApp: 0331 5676025.